75 photos

Grand Riviera Princess Playa del Carmen Exterior photo The photo shows a vibrant and playful water play structure situated in a swimming pool. The structure is made primarily of light brown wood and features various elements designed for fun and recreation.

A prominent feature is a large, green and whi

Grand Riviera Princess Playa del Carmen Amenities photo The Spa at Xcaret Mexico

Grand Riviera Princess Playa del Carmen Amenities photo The photo shows a beautiful resort with a large, inviting swimming pool as the central focus. The pool is a vibrant turquoise blue and appears calm with gentle ripples. It's surrounded by a paved area with lounge chairs, some of which are white and e

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Key details

About the Hotel

Prolongacion 5Ta Avenida Manzana 20 Lote 006, Quintana Roo, Playa del Carmen, 77710

Great

8.0

7.9

/10

3.5

4.3

“The hotel is perfectly situated right by the beach, allowing for easy access to stunning views and relaxing strolls along the shoreline.”view full review

5-star all-inclusive resort on the Riviera Maya

Accommodation

Grand Riviera Princess has 674 rooms that cater to various guest needs, including direct pool access in select options. The Platinum and Laguna Villa Suite rooms provide exclusive services and a premium experience. Family Club Deluxe Junior Suites offer spacious accommodations suitable for larger families.

Dining

The hotel presents a diverse dining experience with 7 thematic restaurants, offering cuisines from Mexican to Asian and Swiss. The Orange and Green Buffet Restaurants serve international dishes with themed dinners throughout the week. Guests also enjoy access to 9 bars, including the Maya Pool Bar and Bar Platinum Sunset.

Location

Located just 10 minutes from Playa del Carmen, the hotel sits on a pristine beachfront with easy access to tourist attractions. It is conveniently positioned 40 minutes from the airport and close to cultural sites like Tulum and Xcaret Park. The surrounding tropical gardens enhance the scenic beauty of the area.

Family-Friendly Amenities

Children enjoy dedicated facilities such as the Mini Club, where fun activities are organized throughout the day. The exclusive Family Club area offers large suites and special amenities for families. A variety of sports, including tennis and water activities, are available for all ages.

Wellness

The hotel features a 1,700 m² spa offering various treatments inspired by ancient traditions. Guests can unwind with aromatherapy massages or facial treatments amid a tranquil jungle setting. Wellness enthusiasts can also take advantage of fitness activities and sports facilities including a gym.

Highlights

Accommodation: 674 spacious rooms

Dining: 7 thematic restaurants

Location: 10 minutes from Playa del Carmen

Family-Friendly: Mini Club and Family Club area

Wellness: 1,700 m² spa services

Select your room type

Grand Riviera Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Junior Suite
2 persons
56 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
56 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Bathtub
room details
Laguna VIlla Suite Adults Only 18 years old
2 persons
65 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

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July 2026 - July 2027

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Check-in/ Check-out

What our guests says about facilities

Grand Riviera Princess offers amenities for your comfortable stay and unforgettable experiences

Family Club Delight

We absolutely loved our stay at the Family Club! The attention to detail was impressive, with pirate plush toys waiting for our kids upon check-in, along with beach bags filled with treats. The kids' pool was a lot of fun, and the Mini/Teens Club kept my children engaged with various activities. It provided a fantastic experience for our family, making it a perfect choice for anyone traveling with children.

William123. USA, read full review

Delicious Dining Options

Dining at the resort was quite enjoyable! We loved the variety of options, especially the burger stand by the pool. The pulled pork sandwiches and tacos from the taco truck were amazing! The themed restaurants offered unique experiences, and we particularly enjoyed the freshly made pasta at the Italian restaurant. Overall, the food was both delicious and satisfying throughout our stay.

Elizabeth23. UK, read full review

Fantastic Pool Fun

As someone who enjoys swimming, I was thrilled with the variety of pools available! From quiet pools ideal for relaxation to lively ones filled with music and games, each offered a unique vibe. The beach was inviting for swimming as well, adding to the overall fun. We spent Christmas day splashing around in the waves together, making lovely family memories.

JohnDoe85. Canada, read full review

Engaging Evening Shows

The entertainment offered at the resort was fantastic! Each night there were live performances which brought a lively atmosphere to our evenings. We especially enjoyed the shows held in the theater, making our nights enjoyable and filled with fun. There were also music performances in the lobby, providing a great ambiance for relaxation after a day at the beach.

SarahJoy92. Australia, read full review

What’s included

General

Smoking allowed in designated areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Sports trainer

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Prolongacion 5Ta Avenida Manzana 20 Lote 006, Quintana Roo, Playa del Carmen, 77710

Getting around

City Centre
Playa del Carmen 10 min · 4.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 16 min · 6.3 mi
Cozumel (CZM) 63 min · 25.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel Grand Riviera Princess serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish

Year renovated:

2007

Number of rooms:

611

Former name

grand riviera princess all suites & spa resort

Reviews and Ratings

Feedback about Grand Riviera Princess from previous guests about their experience.

Review score

Based on 3005 verified reviews

7.7 /10

Very good

69 %

Recommend

Breakfast

4.6/10

Cleanliness

8.5/10

Comfort

8.5/10

Facilities

8.0/10

Free WiFi

7.6/10

Location

8.2/10

Paid Wi-Fi

4.9/10

Staff

8.5/10

Value for money

8.0/10

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Grand Riviera Princess, Playa del Carmen

About the Hotel

Accommodation

Dining

Location

Family-Friendly Amenities

Wellness

Highlights

Select your room type

Price and Room Availability Calendar

What our guests says about facilities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Location

Reviews and Ratings

Next best alternative